FAQs

Welcome to the SMT Advanced Business FAQ page. Here, you will find answers to the most frequently asked questions about our services and processes. If you need further assistance, please contact us directly.

General Information

Q: What services does SMT Advanced Business offer?

A: We provide global sourcing, supply chain management, quality assurance, competitive pricing strategies, and consulting services for businesses importing from China.

Q: How can I get in touch with SMT Advanced Business?

A: You can contact us via our contact form on the website, by email at info@smtchgz.cn, or by phone at +86 136 6069 9600.

Services

Q: What is global sourcing?

A: Global sourcing involves identifying and acquiring products and services from global markets to optimize cost, quality, and efficiency.

Q: How do you ensure the quality of sourced products?

A: Our rigorous quality assurance process includes supplier audits, product inspections, and adherence to international standards.

Shipping

Q: Do you handle shipping logistics?

A: Yes, we manage the entire logistics process, including shipping, customs clearance, and delivery to your specified location.

Q: How long does shipping take?

A: Shipping times vary depending on the product and destination. Typically, it ranges from 2 to 6 weeks.

Payment

Q: What payment methods do you accept?

A: We accept bank transfers, PayPal, and major credit cards. Specific payment terms can be discussed with our sales team.

Q: Is there a minimum order quantity (MOQ)?

A: The MOQ varies by product and supplier. Please get in touch with us for details on specific items.

Quality Assurance

Q: How do you select suppliers?

A: We select suppliers based on their reliability, product quality, compliance with international standards, and competitive pricing.

Q: Can I visit the supplier’s factory?

A: Yes, we can arrange factory visits for our clients. Please get in touch with us to schedule a visit.

Contact Information

Q: Where is SMT Advanced Business located?

A: Our main office is located in Guangzhou, China. Please refer to our Contact Us page for a detailed address and map.

Q: How can I get updates on my order status?

A: You can track your order status through our website or by contacting our customer service team.